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YOUR PRIVACY MATTERS

Privacy Policy

Learn how we collect, use, and protect your personal information.

Last Updated: October 27, 2025

Introduction

At Texas General Insurance ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

  • Contact information (name, email address, phone number, mailing address)
  • Insurance-related information (property details, vehicle information, coverage preferences)
  • Financial information (for policy processing and payment)
  • Communications you send to us

How We Use Your Information

We use the information we collect to:

  • Provide insurance quotes and policy recommendations
  • Process insurance applications and manage your policies
  • Communicate with you about your insurance coverage
  • Respond to your inquiries and provide customer support
  • Improve our services and website functionality
  • Comply with legal obligations and regulatory requirements

Information Sharing

We may share your information with:

  • Insurance carriers to obtain quotes and process policies
  • Service providers who assist us in operating our business
  • Legal authorities when required by law or to protect our rights

We do not sell your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access and review the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal obligations)
  • Opt-out of marketing communications
  • Object to certain processing of your personal information

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

  • Phone: (281) 494-4990
  • Email: info@tgiagency.com
  • Address: 132 Eldridge Rd, Suite C, Sugar Land, TX 77478

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about the personal information we collect, use, and disclose, and the right to request deletion of personal information.

Texas Privacy Rights

Texas residents may have additional privacy rights under applicable Texas laws. We are committed to complying with all applicable state and federal privacy regulations.